Because Soft Weeks is a digital file delivered instantly, all sales are generally final once the file is available to download.
When we'll make it right
- Your file is damaged, won't open, or is missing pages.
- You were charged more than once for the same order.
- You can't access your download and we're unable to resolve it.
In these cases we'll send a replacement or issue a refund. Please contact us within 14 days of purchase.
How to ask
Email juniorram2008@icloud.com with your order email and a short description. We reply within 1–2 business days.
This policy does not limit any rights you have under the consumer laws of your country.